As per the Dept. of Health, “Licensed Home Care Services Agencies (LHCSAs) offer home care services to clients who pay privately or have private insurance coverage. These agencies may also contract to provide services to Medicare/Medicaid beneficiaries whose cases are managed by another provider or entity, such as providing home health aide services to a certified home health agency patient or providing a licensed practical nurse for a Medicaid prior-approved private duty nursing shift. The NYS Department of Health is responsible for monitoring the care provided by licensed care services agencies.
The caregivers are employees of Elder Care Staffing Solutions.
Yes
ECSS is responsible because we are the employer.
Yes
Yes, ECSS will send a Registered Nurse out to meet with the family and develop a plan of care.
Elder Care Staffing Solutions has supervision of the caregiver.
Yes, we can do our best to provide you with someone that you feel is the best fit for your loved one.
Yes
ECSS as an agency is bonded and since the caregivers are employed by us, you are covered.
This will vary case by case. ECSS tries to have service begin as soon as you need it.
Yes
No, we are completely transparent to our clients when we discuss pricing.
No, your loved one has to be able to identify the medication he/she is taking.